If a customer has purchased the Premium Forwarding Services (PFS) provided by the USPS that
forwards "ALL" mail , the USPS WILL forward the Census mail to the requested address.
"ALL" mail includes junk mail or any mail that is addressed to "Household", "Resident", "Current Resident", and so forth. This one of the benefits of this service because it include "ALL" mail.
If a customer has a "Temporary Forward Order" on file at the USPS (not PFS), with a temporary
change of address, the USPS WILL NOT forward the Census mail. This also includes snowbirds with a
temporary change of address on file. Because the Census mail piece does not have a customer name,
the USPS will be unable to forward the mail piece and it will be returned as a "Unable to Forward,
Undeliverable as Addressed". Any mail pieces addressed to "Household", "Resident", "Current Resident", and so forth such as junk mail, advertisements, etc. are not forwarded under a Temporary Forward Order.
If a customer is signed up in the WebEES which is an electronic system that links street addresses to a
P.O. Box address, the USPS WILL forward the Census mail to the P.O. Box address. The USPS stated
that this is a very rare occurrence and happens most often with customers who have home-based businesses that want their business mail to be redirected to their P.O. Box address.