FAQs • Casa Grande, AZ • CivicEngage

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What will the city do if I am experiencing a sewer back up?: The City will check the main sewer line before you call a plumber. The City is responsible for the main sewer line. The property owner is responsible from the tap in of the main sewer line to the home.

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Public Works - Wastewater

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1. Who can I contact for issues with sewer roaches?: The City can spray the manholes near homes experiencing sewer roaches. If you continue to have a problem we recommend that you call a pest control company to treat the home. Please call Public Works at 520-421-8625 or use our online system to report an issue.

2. Where can I report sewer odor?: Please call Public Works at 520-421-8625 or use our online system to report an issue.

3. Where can I dump my RV wastewater in Casa Grande?

The wastewater treatment facility no longer has a manhole accessible to the public per EPA (Environmental Protection Agency) restrictions.

See a list of current locations in Arizona

4. What will the city do if I am experiencing a sewer back up?: The City will check the main sewer line before you call a plumber. The City is responsible for the main sewer line. The property owner is responsible from the tap in of the main sewer line to the home.

5. I am experiencing a Sewer Backup Problem, what do I do?: If you are experiencing sewer backup problems, please call the Public Works Facility at 520-421-8625 during business hours of 8 am to 5 pm, after hours please call the Police Department at 520-421-8700.