COVID-19 Updates
**Press Release – City and Sun Life Offer Vaccinations to 18 and Older at Dorothy Powell Senior Center
The unique quality that makes the City of Casa Grande (City) so special, strong, and resilient is its sense of community. Over the years, residents have shown an extraordinary capacity to care for and help meet their fellow neighbors’ and friends’ needs. These same traits are shared by City workers who strive to serve residents every day. It is why City leadership and its community partners remain informed, engaged, and prepared to help meet the evolving challenges resulting from the Novel Coronavirus Disease 2019 (COVID-19).
City Response
Shared Responsibility. Shared Sacrifice. Shared Success.
With these values top of mind, the Mayor has approved a Proclamation that more aggressively reduces COVID-19 spread by requiring the community to wear face coverings in public to help save lives. This holds for everyone age six years and older when physical distancing at least six feet from others not a part of the same household is not an option.
“We are not asking people to do something hard like go half-way around the world to fight in a war for their fellow American,” explained McFarland. “That’s hard sacrifice. I’m just asking folks to demonstrate love for their fellow neighbor, friend, family, church, and co-worker by just simply wearing a mask —- cover up! It’s that easy.”
Public places include all City facilities, while private business examples include grocery stores, shops, salons, and restaurants. Every person must wear a face-covering around others regardless of whether he/she is an employee, customer, vendor, etc. Businesses must also help ensure employees wear face coverings when dealing with the public and other situations where employees cannot maintain continuous physical distancing, even among other employees.
There are also exceptions. People will not be required to wear a mask if they have a medical or mental health condition, developmental disability, or are unable to remove the face covering without someone else’s assistance. People are also not required to wear a mask in settings where it is not practical such as during dental or medical treatments, swimming, eating, or sleeping.
Latest Updates
COVID-19 Update
Come Back S.M.A.R.T. CG
City of Casa Grande News & Announcements
COVID-19 Executive Orders
City of Casa Grande Proclamations
COVID-19 News
Department
Helpful Resources
Vaccine Locations
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COVID-19 and antibody tests are available through healthcare providers and laboratories. Check with your healthcare provider to see if they offer COVID-19 and antibody tests and whether you should get one.
COVID-19 Testing Locations
- Banner Urgent Care
- Cottonwood Medical
- CVS Minute Clinic
- Embry Women’s Health
- Len Colla Recreation Center
- Walgreens
Antibody Testing
- Register for an antibody test by visiting the University of Arizona – State of Arizona COVID-19 Antibody Testing Initiative
- Cottonwood Medical
- Horizon Health and Wellness
- Sun Life Family Health Center
- Apply for Unemployment Benefits
- Apply for Cash Assistance
- COVID-19 Funeral Assistance
- Immediate Employment Openings
- Employment for Tourism & Hospitality Workers
- Additional Information
Coronavirus Aid, Relief, and Economic Security (CARES) Act.
- The CARES Act waives the waiting time for unemployment approval and extends coverage for an additional 13 weeks, so Arizonans would be eligible for 39 total weeks.
- A new temporary unemployment insurance program will be available for gig workers, the self-employed, and independent contractors who normally do not qualify for unemployment benefits.
- For those receiving unemployment insurance between now and July 31, 2020, an extra $600 in unemployment insurance benefits will be automatically available. An Arizonan who qualifies for the maximum unemployment insurance benefit of $240 would be able to receive an unemployment insurance benefit of $840/week ($240 + $600) until July 31, 2020.
- This $600 benefit will be taxable (like all unemployment benefits), but it will be disregarded in determining Medicaid or CHIP (Children’s Health Insurance Program) eligibility.
People will apply through the state, through the existing unemployment insurance process through the Arizona Department of Economic Security (DES).
To apply, and for FAQs directly from AZ DES, click HERE.
Have you applied and been denied?
The state of Arizona is currently reviewing thousands of denied applications to ensure they were evaluated correctly under new federal guidelines outlined within the CARES Act. An article on this reevaluation from the Arizona Republic,HERE.
According to AZ DES, “Unemployment Insurance claimants must file weekly claims to continue to receive benefits (even if your initial claim is still pending, you must file a weekly claim to receive benefits for that week).”
Although the Governor’s Executive Order temporarily suspended the work search requirement for receiving unemployment insurance, the system is designed for a weekly claim “check in”.
UI claimants can file weekly claims at www.azui.com. The online Weekly Claims System is available from 12:01 a.m. Sunday to 6 p.m. Friday.
More information about filing weekly claims can be found HERE.
Additional helpful links for you and your family:
- CDC tips on how to make your own cloth face covering
- Child Care Assistance
- Community Resources
- Digital Arizona Library
- Find a Food Bank
- How to Properly Wash Your Hands
- IHME – COVID-19 Projections
- In-Home Resources for Families with Young Children
- Internet and Technology
- IRS – Economic impact payments: What you need to know
- Meals for Children
- Resources for Seniors
- Virtual Learning for Arizona Students
- Women, Infants, & Children (WIC)
Locations currently selling Personal Protective Equipment (PPE)
Download Resources for Seniors Flyer
Provides food boxes for seniors 75+ and, as donations permit, to all residents. Please call to find out the next distribution date. They also provide clothing at the thrift shop.
- SAFEWAY TRANSPORTATION
(520)350-7954
- VISITING ANGELS
(520)426-4269
408 N Sacaton St,
Casa Grande AZ
- SEEDS OF HOPE
(520)836-6335
702 E Cottonwood Ln,
Casa Grande AZ
- PINAL-GILA COUNCIL FOR SENIOR CITIZENS
(520)836-2758
8969 W McCartney Rd,
Casa Grande AZ
- CG FOOD BANK
(520)836-1347
235 E 4th Street,
Casa Grande AZ
- Additional Help:
Grocery store delivery & pick up (Safeway, Walmart, Fry’s)
520-466-1112
CAHRA’s pantry in Eloy serves residents of Eloy, Arizona City, Picacho, and 11-mile corner on Mondays and Fridays from 9:00am-11:00am. A photo ID and utility bill are required.
Casa Grande, AZ, 85122
CGHelp Resource Center is closed until further notice. For those using the mail delivery service, the CGHelps Resource Center will be open Wednesdays from 2:00-5:00pm for pickup. To reach CAHRA, call 520-466-1112.
Provides food boxes for seniors 75+ and, as donations permit, to all residents. Please call to find out the next distribution date. They also provide clothing at the thrift shop.
Casa Grande, Arizona 85122
Hot Lunches Served at Fountains of Living Water
518 E. Second St.
Mon.-Sat. 11AM-12PM
- St. Vincent de Paul
Food bank is open weekdays from 9:00am-12:30pm. They also provide sack lunches for homeless.
Information by Department
Department Contact:
(520) 421-8600
cityclerk@casagrandeaz.gov
The Passport Office is closed and Notary Services are suspended until further notice.
We apologize for any inconvenience.
Phase I
- Establish an appointment process
- Install sneeze guard shield/security glass for passport services window
- The office will be open for general administration services open by appointment
Phase II
- Open passport services with the US Department of State’s re-opening date (TBD) for a limited number of daily appointments that enforcement social distancing guidelines
Phase III
- Open passport services full time by appointment only
Department Contact:
(520) 421-8675
citycourt@casagrandeaz.gov
Effective Monday, May 11, 2020, Face Masks Must Be Worn in the Courthouse. Read more…
A partir del lunes 11 de mayo del 2020, todas las personas que entren en el tribunal tendrán que usar mascarilla o protector facial mientras que están en el tribunal. Comience Aquí…
COVID-19 Update, June 1, 2020 (English) (Español)
The Court is available to provide you access to justice. To protect the health and safety of the community, the lobby will be closed until further notice due to COVID-19 (coronavirus). Read more…
Documents
- Pay your court obligation with cash at 7-Eleven, CVS Pharmacy, and more
- Cash Payment Frequently Asked Questions
- Paga las obligaciones de la corte en efectivo en 7-Eleven, CVS Pharmacy y más
- Preguntas frecuentes para pagos en efectivo
Administrative Orders
- AO 2020-75: Authorizing Limitations of Court Operations During a Public Health Emergency and Transition to Resumption of Certain Operations
- M-1142-AO-2020-03: Order Establishing Court Operational Measures to Control Communicable or Infectious Diseases
- AO_2020-48: Authorizing Limitation of Court Operations During a Public Health Emergency
- AO_2020-45: Suspension of Arizona Code of Judicial Administration Time Requirements due to a Public Health Emergency
- AO_2020-44: Judicial Review of Public Health Emergency Orders to Control Communicable or Infectious Diseases
Phase I
- The office will be open for general administration services by appointment
- Meetings will be conducted telephonically or by on-line service, with a maximum capacity of 6 attendees in the large conference room
Phase II
- Meetings will be conducted telephonically or by online service, with maximum capacity of 8 attendees in the large conference room
Phase III
- Meetings will resume in person or telephonically or online service based on number of attendees
Department Contact:
(520) 421-8677
communityservices@casagrandeaz.gov
Community Recreation Center
Community Recreation Center Partial Opening Information…learn more
Library
Main Library & Vista Grande Library OPEN
Questions or want to sign up for a library card? You can leave us a message at (520)421-8710 send us an email at cglibrary@casagrandeaz.gov
Department Contact:
(520) 421.8600
business@casagrandeaz.gov
Please visit our Small Business Assistance page for more information on how to receive help for your small business.
Department Contact:
(520) 421-8601
finance@casagrandeaz.gov
Finance COVID-19 Reopening Plan
The City of Casa Grande remains committed to our customers and community during this time of concern related to COVID-19. To help reduce uncertainty, the City is temporarily suspending the assessment of late fees. You can safely and conveniently pay your bill online at https://casagrandeaz.gov/finance/
6 Ways to Pay Your City Utility Bill
If you have questions or concerns, please contact Billing at 520-421-8601.
Department Contact:
Non-emergency: (520) 421-8777
fire@casagrandeaz.gov
Important notice to community members from the Casa Grande Fire Department:
The City of Casa Grande Fire Department is operating at normal capacity and has not had or expect to have any interruptions or limitations in our ability to deliver Emergency Medical Services to the community in regards to the Covid19/Corona Virus. We want to ask for your assistance in enhancing our response-ability to the Covid19/Corona Virus. Please follow the below guidelines to assist us in serving you better.
- If you are feeling sick, do not visit a fire station for evaluation.
- Only utilize the 911 system in the event of severe difficulty breathing or illness.
- When contacting 911, advise the dispatcher if you believe you have the flu/covid19 or believe you have been exposed.
- If possible, meet first responders outside or in an open-air area.
- Use the below link to the Pinal County website to learn how we are responding to the virus and what current precautionary measures are recommended. https://www.pinalcountyaz.gov/publichealth/Pages/home.aspx
Fire Operations:
Phase I
- Apply social distancing guidelines when appropriate
- Apply new arrival protocols when appropriate
- Check all employees temperatures daily
Phase II
- Continue social distancing guidelines and arrival protocols when appropriate
- Check all employees temperature daily
Phase III
- Modify arrival protocols if warranted
Fire Administration:
Phase I
- Offices are open for fire service by appointment
- Apply social distancing guidelines
- Check all employees temperatures daily
Phase II
- Offices are open for fire service by appointment or in small meeting groups of less than 6 attendees
- Apply social distancing guidelines
- Check all employees temperatures daily
- Evaluate practices for reinstituting Volunteer Program
Phase III
- Offices are open for fire service and meetings
- Apply social distancing guidelines in effect
- Volunteer Program returned
Fire Prevention:
Phase I
- Offices are open for fire service by appointment
- Plan review and fire inspections completed utilizing various protocols to ensure distancing requirements
- Apply social distancing guidelines
- Check all employees temperatures daily
Phase II
- Offices are open for fire service by appointment or in small meeting groups of less than 6 attendees
- Plan review and fire inspections completed utilizing various protocols to ensure distancing requirements
- Apply social distancing guidelines
- Check all employees temperatures daily
- Evaluate group home inspections that are “low-risk to inspector”
- Evaluate nursing home inspections that are “low-risk to inspector”
Phase III
- Offices are open for fire service and meetings
- Plan review and fire inspections completed
- Group and nursing home inspections are completed
Communications:
Phase I
- Offices are open for communication service by appointment
- Apply social distancing guidelines
- Check all employees temperatures daily
Phase II
- Offices are open for fire service by appointment or in small meeting groups of less than 6 attendees
- Apply social distancing guidelines
- Check all employees temperatures daily
- Employees are allowed into the Communication Center on an as-need basis
Phase III
- Offices are open for communication services or for meeting in a group greater than 10
Phase I
- The office will be open for HR services by appointment
- Meetings will be conducted telephonically or by on-line service
- Open enrollment for health insurance benefits is held on-line. Individual assistance for small groups of less than 10 will occur in the training room
Phase II
- Meetings will be limited to groups of less than 10
Phase III
- Meetings will resume in person or telephonically or by online service
Planning and Development Director • Paul Tice
(520) 421-8630
cgplanning@casagrandeaz.gov
Relief services for businesses in need of creating COVID-19 compliant outdoor seating.
Department Contact:
Emergencies – 911
Non-Emergencies (520) 421-8700
chiefofpolice@casagrandeaz.gov
CHIEF’S DIRECTIVE #: 20-001
Updated May 6, 2020
The Chief’s Directive is significant as it supersedes existing practices. The Chief’s Directive will remain in effect until replaced by a new directive or update to Departmental Orders.
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Our mission is to Serve and Protect you, and during this stage of the COVID-19 virus, we want to reassure you we will continue to respond to calls for service in our community. Our officers will continue to proactively police and respond to crimes in progress. Although these basic aspects of policing are normal to us, we want to make you aware of some current changes/practices that may affect the way you do business with us. Here are some precautions we are implementing in order to keep our employees and citizens healthy and safe:
- Our public lobby, located at 373 E. Val Vista Blvd. will remain open, but safe distance practices will take place. We will try to maintain an environment where citizens will be spaced apart with the 6-foot rule and limit crowds to no more than 10 people at a time.
- Prescription drug drop-off services are currently suspended.
- Lobby fingerprinting services are currently suspended.
- Public events (Coffee with a Cop, Neighborhood Watch meetings, etc.), civilian ride-alongs, and tours are currently suspended.
- CAPPS program currently suspended.
- Public Records requests may be made by calling (520) 421-8700 ext. 1 or directly at (520) 421-6651. You can also email our records office at records@casagrandeaz.gov.
- To get a copy of your Accident Report online, go to https://ecrash.lexisnexis.com.
- To speak to an officer, please call our non-emergency line at (520) 421-8700 ext. 7. Please do not report crimes on any of our department social media pages.
- When calling our non-emergency line at (520) 421-8700, press:
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- for Police Records
- if you are an alarm company reporting an alarm
- for Property and/or Evidence
- for a dial-by-name directory
- for non-emergency Animal Control
- for Vehicle Impounds and/or Tow information
- for Police or Fire
Additionally, our Animal Care and Adoption Center is currently suspending new pet license requests. They also ask citizens to provide a photo when looking for lost pets so officers can check kennels instead of allowing a walk through in person. Furthermore, they ask citizens to utilize www.petharbor.com for adoptions and then contact them at #5 on the non-emergency line to make an adoption appointment.
Please remember, if you have an emergency call 9-1-1. We are here to serve you and keep you safe. In these current times, we thank you for your patience and understanding.
Department Contact:
(520) 421-8625
publicworks@casagrandeaz.gov
Casa Grande Airport
- Monthly Fly-In Pancake Breakfasts and all Airport events are canceled until further notice.
- CGAA Art@theAIRPORT events are canceled until further notice.
- Afterhours Airport Operations Service, including Terminal Building/facility usage, will remain available at this time (subject to change upon notification). For after-hours service please continue to call (520) 251-3366.
APS
APS is here to help.
The situation around COVID-19 Coronavirus continues to evolve and will impact our customers. During this time, we are making a few changes to help out:
- We are suspending shutting off power to our customers for non-payment.
- We are waiving late fees.
- We are setting up a Customer Support Fund for those who need assistance paying their bill. The fund will be available through our advisors by calling us at (602) 371-7171 (Phoenix) or (800) 253-9405 (other areas), weekdays from 7 am to 7 pm. We do expect call volumes could be high and will do our best to get to calls in a timely manner.
Customers who are past due on their APS bill can qualify for the fund if they have unexpected loss of income, higher medical or childcare expenses, or other financial hardship created by the COVID-19 virus.
We know many of you are working from home or home with kids at this time. Here are a few tips that can help you save money.
Remember, if you’re on one of our Saver Choice time-of-use plans the lower-cost off-peak rates start at 8 p.m. and go all the way through 3 p.m. the next day. Try these tips to save:
- Do laundry, run the pool pump or use the dishwasher after 8 p.m. or before 3 p.m.
- If you are scheduling time for your kids to be off electronics, do that between 3 p.m. and 8 p.m.
- If you are on one of our time-of-use plans with a demand rate, try staggering the use of appliances between 3 p.m and 8 p.m. For example, wait until after the oven is off to run the dishwasher.
And no matter what plan you are on, save with these tips:
- Turn off lights and fans when you leave a room
- Turn off computers and printers when you’re done using them
- If you would like to switch to another plan, there are options available. You can change at any time.
Arizona Water Company
Contact Information:
(520) 836-8785
CasaGrande@AZwater.com
We have suspended water service disconnections for non-payment, we have implemented a low income and military bill credit, and have closed our office to customers. For more information please visit here.
Arizona Water Company Has A Safe Drinking Water Supply
At Arizona Water Company, delivering a safe and reliable supply of water to our customers is our primary goal. As the circumstances surrounding the COVID-19 pandemic evolve, we want to give our customers an update on the actions that we are taking to protect the health and safety of our employees and their families, and our customers to help ensure that the communities we serve can continue to rely on the critical water service that we provide. Arizona Water Company and our employees understand that we provide our customers with an essential service and take seriously our responsibility to provide you with safe and reliable water service. This responsibility holds fast even during extreme conditions and emergencies, such as what we are experiencing today. As part of our response to COVID-19, we are implementing our emergency response plans and remaining flexible to adapt to the quickly changing conditions of the situation to ensure safe and reliable service to our customers and communities.
Please know that the drinking water Arizona Water Company supplies is safe and can be used as normal. The Centers for Disease Control and Prevention, the Arizona Department of Health Services, Environmental Protection Agency, and the World Health Organization have determined that there is no evidence that the COVID-19 can be transmitted through drinking water, and the safeguards we already use to protect water quality are effective to protect against viruses. Those who live in our service area do not need to stockpile bottled water in the midst of growing fears about the spread of COVID-19. The drinking water we provide is safe to drink.
Lastly, Arizona Water Company’s Coolidge and Casa Grande water systems are interconnected. If a water supply emergency occurs, we can move water back and forth between our systems to help each other as needed to make sure our customers continue to have safe and reliable water service during this critical time.
Southwest Gas
During these unprecedented times, Southwest Gas continues to be an essential part of the communities we serve. We remain committed to our two million-plus customers and will continue our normal hours of business operations during the current COVID-19 pandemic. As a cornerstone of the community, the company provides the essential service of delivering energy to our customers, many of who are home-bound and rely on natural gas to cook, heat water and homes, and dry clothes, more now than ever before. That’s why we’ve also ceased disconnections indefinitely, until the COVID-19 situation improves, as we know that many of our customers will be affected by recent closures. In addition, we have adopted enhanced hygiene protocols, including mandating that our technicians wear safety glasses and gloves, as well as exercise social distancing and remain at least six feet away from customers in a home or business. We also want to remind customers that our public offices and payment kiosks remain open for customer business. Per the CDC’s recommendation, no more than ten people will be allowed inside the office at once. Customers can still manage their account from the comfort of their homes using our website swgas.com and our mobile app. We also provide assistance programs for income-qualified customers.