The unique quality that makes the City of Casa Grande (City) so special, strong and resilient is its sense of community. Over the years, residents have shown an extraordinary capacity to care for and help meet the needs of their fellow neighbors and friends. These same traits are shared by City workers who strive to serve residents, each and every day. It is why City leadership and its community partners remain informed, engaged and prepared to help meet the evolving challenges resulting from the Novel Coronavirus Disease 2019 (COVID-19).

City Response

According to Casa Grande City Mayor, Craig McFarland, access to accurate information is important for residents to respond in a measured and thoughtful way.

“An informed community is an empowered one,” explained McFarland, “and is capable of processing facts carefully, engaging available resources appropriately while also helping others that may need assistance. After all, we’re in this together.”

The City is already taking steps to follow recent guidelines issued by the CDCArizona Department of Health Services and Pinal County Health and remains ready to adjust quickly if circumstances change. In accordance with federal guidelines to limit or postpone large gatherings of 10 persons or more, the City has cancelled all in-person, City-sponsored events until further notice. The public is welcome to continue checking the City online calendar for updates.

Helpful Resources

Coronavirus Aid, Relief, and Economic Security (CARES) Act.

  • The CARES Act waives the waiting time for unemployment approval and extends coverage for an additional 13 weeks, so Arizonans would be eligible for 39 total weeks.
  • A new temporary unemployment insurance program will be available for gig workers, the self-employed, and independent contractors who normally do not qualify for unemployment benefits.
  • For those receiving unemployment insurance between now and July 31, 2020, an extra $600 in unemployment insurance benefits will be automatically available. An Arizonan who qualifies for the maximum unemployment insurance benefit of $240 would be able to receive an unemployment insurance benefit of $840/week ($240 + $600) until July 31, 2020.
  • This $600 benefit will be taxable (like all unemployment benefits), but it will be disregarded in determining Medicaid or CHIP (Children’s Health Insurance Program) eligibility.

People will apply through the state, through the existing unemployment insurance process through the Arizona Department of Economic Security (DES).

To apply, and for FAQs directly from AZ DES, click HERE.

Have you applied and been denied?

The state of Arizona is currently reviewing thousands of denied applications to ensure they were evaluated correctly under new federal guidelines outlined within the CARES Act. An article on this reevaluation from the Arizona Republic,HERE.

According to AZ DES, “Unemployment Insurance claimants must file weekly claims to continue to receive benefits (even if your initial claim is still pending, you must file a weekly claim to receive benefits for that week).”

Although the Governor’s Executive Order temporarily suspended the work search requirement for receiving unemployment insurance, the system is designed for a weekly claim “check in”.

UI claimants can file weekly claims at The online Weekly Claims System is available from 12:01 a.m. Sunday to 6 p.m. Friday.

More information about filing weekly claims can be found HERE.

Additional helpful links for you and your family:

  • A full explanation of whether or not an individual may be eligible for unemployment insurance in Arizona can be found HERE.
  • An FAQ document on new unemployment provisions within the CARES Act can be found, HERE.
  • For a list of Arizona employers with immediate openings, click HERE.

Locations currently selling Personal Protective Equipment (PPE)

(Availability of PPE not guaranteed at any location. Please contact store(s) directly for more information.)

Download Resources for Seniors Flyer

Provides food boxes for seniors 75+ and, as donations permit, to all residents. Please call to find out the next distribution date. They also provide clothing at the thrift shop.




408 N Sacaton St,
Casa Grande AZ


702 E Cottonwood Ln,
Casa Grande AZ


8969 W McCartney Rd,
Casa Grande AZ


235 E 4th Street,
Casa Grande AZ

  • Additional Help:

Grocery store delivery & pick up (Safeway, Walmart, Fry’s)


CAHRA’s pantry in Eloy serves residents of Eloy, Arizona City, Picacho, and 11-mile corner on Mondays and Fridays from 9:00am-11:00am. A photo ID and utility bill are required.

235 E 4th St
Casa Grande, AZ, 85122
Open Monday, Wednesday, and Friday from 2:00-4:00pm.

CGHelp Resource Center is closed until further notice. For those using the mail delivery service, the CGHelps Resource Center will be open Wednesdays from 2:00-5:00pm for pickup.  To reach CAHRA, call 520-466-1112.

Provides food boxes for seniors 75+ and, as donations permit, to all residents. Please call to find out the next distribution date. They also provide clothing at the thrift shop.

702 East Cottonwood Lane
Casa Grande, Arizona 85122

Hot Lunches Served at Fountains of Living Water
518 E. Second St.
Mon.-Sat. 11AM-12PM

  • St. Vincent de Paul

Food bank is open weekdays from 9:00am-12:30pm. They also provide sack lunches for homeless.

CGESD Office Hours

Dial-In Phone Number:
(‪US)‪+1 567-297-2909 • PIN: ‪266 952 411#

Small Business Button

Latest Updates

Quality Care from our Local Healthcare Providers

YouTube video

Come Back S.M.A.R.T. CG

YouTube video

City of Casa Grande News

05/31/2020Statewide Curfew Starts Tonight, 8 pm
05/29/2020 City Requests Community Input on Ways to Distribute C.A.R.E.S. Act Funding
05/29/2020Palm Island Family Aquatic Park Will Open in Incremental Phases as Guidelines Continue to Be Lifted
05/21/2020Community Services Department Return To Service Plan
05/20/2020CGPD Traffic Stop Leads to Major Drug Bust
05/17/2020Mayor Proclaims May 17 - 23 Public Works Week in Casa Grande
05/15/2020Mayor proclaims May 17 through May 23, 2020, as Emergency Medical Services Week.
05/08/2020City COVID-19 Update


05/06/2020COVID Emergency Proclamation #3 a "S.M.A.R.T." Reopening in Casa Grande
04/29/2020Proclamation - "It Starts Here"
04/27/2020City COVID-19 Update

City COVID-19 Update

04/15/2020Promote Your Business
04/10/2020(All Retail Store Managers) Restricting Entrances/Exits in Response to COVID-19
04/08/2020City COVID-19 Update
04/06/2020City Reminds Public to Watch Tonight's Council Meeting from Home, Ch 11

CAHRA is receiving the funds as the designated Community Action Agency for Pinal County.

03/27/2020City of Casa Grande Emergency Proclamation Declaration of Local Emergency
03/19/2020City of Casa Grande Resolution No. 5223 and Emergency Proclamation
03/16/2020We Can Make a Difference in the Next 15 Days!


05/21/2020Community Services Department Return To Service Plan

COVID-19 Executive Orders

DateExecutive OrderDescription

Enhanced Surveillance Advisory Continuing to monitor responsiveness to COVID-19


Stay Healthy, Return Smarter, Return Stronger


Reporting By Nursing Care Institutions, Residential Care Institutions, ICF-IIDs And DD Medical Group Homes To Residents And Families Regarding COVID-19


Building On COVID-19 Success


Return Stronger — Amending the Stay Home, Stay Healthy, Stay Connected Order


Requesting Exemption From Executive Order 2020-10 — Elective Surgeries


Expanding Food Options For Commercial Vehicle Drivers


Enhanced Surveillance Advisory


Increased Telemedicine Access for Workers' Compensation


On the Job Training for Assisted Living Facility Caregivers


The "Good Samaritan Order" — Protecting Frontline Healthcare Workers Responding To The COVID-19 Outbreak


Remote Online Notarization


Flexible Food Item & Sale of Goods at Restaurants


Requirements for Individuals Traveling to Arizona


Enhanced Surveillance Advisory


Protection of Vulnerable Residents at Nursing Care Institutions, Residential Care Institutions, ICF-IIDs and DD Medical Group Homes from COVID-19


Prohibiting Small Business Evictions


Expanding Access To Pharmacies


Telemedicine For Pets And Animals


Stay Home, Stay Healthy, Stay Connected


Continuity Of Work


Increasing Hospital Capacity For COVID-19 Preparedness


Expansion Of Telemedicine


Postponement Of Eviction Actions


Enhanced Surveillance Advisory


Prohibiting The Closure Of Essential Services


Ensuring Individuals Whose Employment Is Affected By COVID-19 Have Access To Unemployment Insurance


Delaying Elective Surgeries to Conserve Personal Protective Equipment Necessary to Test and Treat Patients with COVID-19

03/19/20202020-09Limiting The Operations of Certain Businesses To Slow The Spread Of COVID-19

Limiting In-Person Motor Vehicle Division Visits For Driver License Renewals


Proactive Measures To Protect Against COVID-19

Information by Department

Department Contact:

(520) 421-8608

Effective Immediately – the Passport Office at City Hall is closed to the public, due to a recent announcement from the US Department of State, who is closing their passport agencies to the Public in order to limit the spread of the coronavirus.

Any passport or renewal applications submitted prior to 3/19/2020 can expect that expedited passport processing will be honored, however routine service may be delayed.  Given the rapidly changing circumstances, the US Department of State has offered no timeline as to when applicants can expect to receive routine passports.

We apologize for any inconvenience.

Phase I

  • Establish an appointment process
  • Install sneeze guard shield/security glass for passport services window
  • The office will be open for general administration services open by appointment

Phase II

  • Open passport services with the US Department of State’s re-opening date (TBD) for a limited number of daily appointments that enforcement social distancing guidelines

Phase III

  • Open passport services full time by appointment only

Department Contact:

(520) 421-8675

COVID-19 Recovery Plan

Effective Monday, May 11, 2020, Face Masks Must Be Worn in the Courthouse. Read more…

A partir del lunes 11 de mayo del 2020, todas las personas que entren en el tribunal  tendrán que usar mascarilla o protector facial mientras que están en el tribunal. Comience Aquí…

COVID-19 Update, June 1, 2020 (English) (Español)

The Court is available to provide you access to justice. To protect the health and safety of the community, the lobby will be closed until further notice due to COVID-19 (coronavirus). Read more…


Administrative Orders

  • AO 2020-75: Authorizing Limitations of Court Operations During a Public Health Emergency and Transition to Resumption of Certain Operations
  • M-1142-AO-2020-03: Order Establishing Court Operational Measures to Control Communicable or Infectious Diseases
  • AO_2020-48: Authorizing Limitation of Court Operations During a Public Health Emergency
  • AO_2020-45: Suspension of Arizona Code of Judicial Administration Time Requirements due to a Public Health Emergency
  • AO_2020-44: Judicial Review of Public Health Emergency Orders to Control Communicable or Infectious Diseases

Phase I

  • The office will be open for general administration services by appointment
  • Meetings will be conducted telephonically or by on-line service, with a maximum capacity of 6 attendees in the large conference room

Phase II

  • Meetings will be conducted telephonically or by online service, with maximum capacity of 8 attendees in the large conference room

Phase III

  • Meetings will resume in person or telephonically or online service based on number of attendees

Department Contact:

(520) 421-8677

Community Services Department Return To Service Plan


Park Amenities Opened on May 8

  • Dog Park
  • Gun Range
  • North Mountain Park – hiking only, ramadas remain closed

Park Amenities Opened on May 11

  • Pickleball and Tennis Courts

Park Amenities Opened May 16

  • Basketball and Volleyball Courts
  • Skateboard Park

Park Amenities to open on May 26

  • Park ramadas – no reservations
  • Playgrounds
  • Splashpad – open limited hours with supervision for limited participants
  • Non-gated sports fields open with no reservations, practices, leagues, or games


  • July 4th – T.B.D.
  • No group gatherings planned until further notice

03/18/2020: Joint Statement on Using Parks and Open Space While Maintaining Social Distancing

Community Recreation Center

Reopens Tuesday, May 26. Read more…

Monday – Friday
5:30 am – 6:30 am
7:30 am – 8:30 am
9:30 am – 10:30 am
11:30 am – 12:30 pm


Main Library reopens for limited services Tuesday, May 19

Open Tuesday – Saturday 9 am – 5 pm

Access to lobby only, no browsing, or restrooms. Circulation services only | checkout, return & holds. Curbside checkout is available.

Late fees will NOT be charged during this time. Returned materials quarantined for 24-48 hours for safety.

With your library card, you can access hundreds of free online resources 24/7 including e-books, e-magazines, downloadable videos, music and audiobooks, databases, and more.

Questions or want to sign up for a library card? You can leave us a message at (520)421-8710 send us an email at

Department Contact:

(520) 421.8600

Please visit our Small Business Assistance page for more information on how to receive help for your small business.

Department Contact:

(520) 421-8601

Finance COVID-19 Reopening Plan

The City of Casa Grande remains committed to our customers and community during this time of concern related to COVID-19.  To help reduce uncertainty, the City is temporarily suspending the assessment of late fees.  You can safely and conveniently pay your bill online at

6 Ways to Pay Your City Utility Bill

If you have questions or concerns, please contact Billing at 520-421-8601.

Department Contact:

Non-emergency: (520) 421-8777

Important notice to community members from the Casa Grande Fire Department:

The City of Casa Grande Fire Department is operating at normal capacity and has not had or expect to have any interruptions or limitations in our ability to deliver Emergency Medical Services to the community in regards to the Covid19/Corona Virus. We want to ask for your assistance in enhancing our response-ability to the Covid19/Corona Virus. Please follow the below guidelines to assist us in serving you better.

  • If you are feeling sick, do not visit a fire station for evaluation.
  • Only utilize the 911 system in the event of severe difficulty breathing or illness.
  • When contacting 911, advise the dispatcher if you believe you have the flu/covid19 or believe you have been exposed.
  • If possible, meet first responders outside or in an open-air area.
  • Use the below link to the Pinal County website to learn how we are responding to the virus and what current precautionary measures are recommended.

Fire Operations:

Phase I

  • Apply social distancing guidelines when appropriate
  • Apply new arrival protocols when appropriate
  • Check all employees temperatures daily

Phase II

  • Continue social distancing guidelines and arrival protocols when appropriate
  • Check all employees temperature daily

Phase III

  • Modify arrival protocols if warranted

Fire Administration:

Phase I

  • Offices are open for fire service by appointment
  • Apply social distancing guidelines
  • Check all employees temperatures daily

Phase II

  • Offices are open for fire service by appointment or in small meeting groups of less than 6  attendees
  • Apply social distancing guidelines
  • Check all employees temperatures daily
  • Evaluate practices for reinstituting Volunteer Program

Phase III

  • Offices are open for fire service and meetings
  • Apply social distancing guidelines in effect
  • Volunteer Program returned

Fire Prevention:

Phase I

  • Offices are open for fire service by appointment
  • Plan review and fire inspections completed utilizing various protocols to ensure distancing requirements
  • Apply social distancing guidelines
  • Check all employees temperatures daily

Phase II

  • Offices are open for fire service by appointment  or in small meeting groups of less than 6 attendees
  • Plan review and fire inspections completed utilizing various protocols to ensure distancing requirements
  • Apply social distancing guidelines
  • Check all employees temperatures daily
  • Evaluate group home inspections that are “low-risk to inspector”
  • Evaluate nursing home inspections that are “low-risk to inspector”

Phase III

  • Offices are open for fire service and meetings
  • Plan review and fire inspections completed
  • Group and nursing home inspections are completed


Phase I

  • Offices are open for communication service by appointment
  • Apply social distancing guidelines
  • Check all employees temperatures daily

Phase II

  • Offices are open for fire service by appointment or in small meeting groups of less than 6  attendees
  • Apply social distancing guidelines
  • Check all employees temperatures daily
  • Employees are allowed into the Communication Center on an as-need basis

Phase III

  • Offices are open for communication services or for meeting in a group greater than 10

Phase I

  • The office will be open for HR services by appointment
  • Meetings will be conducted telephonically or by on-line service
  • Open enrollment for health insurance benefits is held on-line.  Individual assistance for small groups of less than 10 will occur in the training room

Phase II

  • Meetings will be limited to groups of less than 10

Phase III

  • Meetings will resume in person or telephonically or by online service

Department Contact:

Emergencies – 911
Non-Emergencies (520) 421-8700


Updated May 6, 2020
The Chief’s Directive is significant as it supersedes existing practices. The Chief’s Directive will remain in effect until replaced by a new directive or update to Departmental Orders.

Our mission is to Serve and Protect you, and during this stage of the COVID-19 virus, we want to reassure you we will continue to respond to calls for service in our community. Our officers will continue to proactively police and respond to crimes in progress. Although these basic aspects of policing are normal to us, we want to make you aware of some current changes/practices that may affect the way you do business with us. Here are some precautions we are implementing in order to keep our employees and citizens healthy and safe:

  • Our public lobby, located at 373 E. Val Vista Blvd. will remain open, but safe distance practices will take place. We will try to maintain an environment where citizens will be spaced apart with the 6-foot rule and limit crowds to no more than 10 people at a time.
  • Prescription drug drop-off services are currently suspended.
  • Lobby fingerprinting services are currently suspended.
  • Public events (Coffee with a Cop, Neighborhood Watch meetings, etc.), civilian ride-alongs, and tours are currently suspended.
  • CAPPS program currently suspended.
  • Public Records requests may be made by calling (520) 421-8700 ext. 1 or directly at (520) 421-6651. You can also email our records office at
  • To get a copy of your Accident Report online, go to
  • To speak to an officer, please call our non-emergency line at (520) 421-8700 ext. 7. Please do not report crimes on any of our department social media pages.
  • When calling our non-emergency line at (520) 421-8700, press:
    1. for Police Records
    2. if you are an alarm company reporting an alarm
    3. for Property and/or Evidence
    4. for a dial-by-name directory
    5. for non-emergency Animal Control
    6. for Vehicle Impounds and/or Tow information
    7. for Police or Fire

Additionally, our Animal Care and Adoption Center is currently suspending new pet license requests. They also ask citizens to provide a photo when looking for lost pets so officers can check kennels instead of allowing a walk through in person. Furthermore, they ask citizens to utilize for adoptions, and then contact them at #5 on the non-emergency line to make an adoption appointment.

Please remember, if you have an emergency call 9-1-1. We are here to serve you and keep you safe. In these current times, we thank you for your patience and understanding.

Department Contact:

(520) 421-8625

Casa Grande Airport

In our effort to keep both the Casa Grande community and the Aviation community safe, the Airport will be limiting Terminal Building admittance.  Effective Friday, March 20, 2020 at 02:00 PM – Terminal Building admittance and facility usage will be limited to employees, clients, and their guests for official business ONLY.  The Airport will remain staffed, open, and operational.  This limitation will not affect the Airport’s fueling operations or emergency response procedures.  Additionally, access to clean drinking water and restrooms will be available to airport customers and transient aircraft during the Airport’s published operating hours.
Please take note of the following:
  1. The Foxtrot Café will be CLOSED until further notice effective Friday March 20, 2020 at 02:00PM.
  2. Monthly Fly-In Pancake Breakfasts and all Airport events are canceled until further notice.
  3. CGAA Art@theAIRPORT events are canceled until further notice.
  4. Afterhours Airport Operations Service, including Terminal Building/facility usage, will remain available at this time (subject to change upon notification).  For afterhours service please continue to call (520) 251-3366.
We appreciate your patience and understanding as we strive to continually provide you quality services at the Casa Grande Municipal Airport.


APS is here to help.

The situation around COVID-19 Coronavirus continues to evolve and will impact our customers. During this time, we are making a few changes to help out:

  • We are suspending shutting off power to our customers for non-payment.
  • We are waiving late fees.
  • We are setting up a Customer Support Fund for those who need assistance paying their bill. The fund will be available through our advisors by calling us at (602) 371-7171 (Phoenix) or (800) 253-9405 (other areas), weekdays from 7 am to 7 pm. We do expect call volumes could be high and will do our best to get to calls in a timely manner.

Customers who are past due on their APS bill can qualify for the fund if they have unexpected loss of income, higher medical or childcare expenses, or other financial hardship created by the COVID-19 virus.

We know many of you are working from home or home with kids at this time. Here are a few tips that can help you save money.

Remember, if you’re on one of our Saver Choice time-of-use plans the lower-cost off-peak rates start at 8 p.m. and go all the way through 3 p.m. the next day. Try these tips to save:

  • Do laundry, run the pool pump or use the dishwasher after 8 p.m. or before 3 p.m.
  • If you are scheduling time for your kids to be off electronics, do that between 3 p.m. and 8 p.m.
  • If you are on one of our time-of-use plans with a demand rate, try staggering the use of appliances between 3 p.m and 8 p.m. For example, wait until after the oven is off to run the dishwasher.

And no matter what plan you are on, save with these tips:

  • Turn off lights and fans when you leave a room
  • Turn off computers and printers when you’re done using them
  • If you would like to switch to another plan, there are options available. You can change at any time.

Arizona Water Company

Contact Information:

(520) 836-8785

We have suspended water service disconnections for non-payment, we have implemented a low income and military bill credit, and have closed our office to customers. For more information please visit here.

Arizona Water Company Has A Safe Drinking Water Supply

At Arizona Water Company, delivering a safe and reliable supply of water to our customers is our primary goal. As the circumstances surrounding the COVID-19 pandemic evolve, we want to give our customers an update on the actions that we are taking to protect the health and safety of our employees and their families, and our customers to help ensure that the communities we serve can continue to rely on the critical water service that we provide. Arizona Water Company and our employees understand that we provide our customers with an essential service and take seriously our responsibility to provide you with safe and reliable water service.  This responsibility holds fast even during extreme conditions and emergencies, such as what we are experiencing today.  As part of our response to COVID-19, we are implementing our emergency response plans and remaining flexible to adapt to the quickly changing conditions of the situation to ensure safe and reliable service to our customers and communities.

Please know that the drinking water Arizona Water Company supplies is safe and can be used as normal.  The Centers for Disease Control and Prevention, the Arizona Department of Health Services, Environmental Protection Agency, and the World Health Organization have determined that there is no evidence that the COVID-19 can be transmitted through drinking water, and the safeguards we already use to protect water quality are effective to protect against viruses. Those who live in our service area do not need to stockpile bottled water in the midst of growing fears about the spread of COVID-19.  The drinking water we provide is safe to drink.

Lastly, Arizona Water Company’s Coolidge and Casa Grande water systems are interconnected. If a water supply emergency occurs, we can move water back and forth between our systems to help each other as needed to make sure our customers continue to have safe and reliable water service during this critical time.

Southwest Gas

During these unprecedented times, Southwest Gas continues to be an essential part of the communities we serve. We remain committed to our two million-plus customers and will continue our normal hours of business operations during the current COVID-19 pandemic. As a cornerstone of the community, the company provides the essential service of delivering energy to our customers, many of who are home-bound and rely on natural gas to cook, heat water and homes, and dry clothes, more now than ever before. That’s why we’ve also ceased disconnections indefinitely, until the COVID-19 situation improves, as we know that many of our customers will be affected by recent closures. In addition, we have adopted enhanced hygiene protocols, including mandating that our technicians wear safety glasses and gloves, as well as exercise social distancing and remain at least six feet away from customers in a home or business. We also want to remind customers that our public offices and payment kiosks remain open for customer business. Per the CDC’s recommendation, no more than ten people will be allowed inside the office at once. Customers can still manage their account from the comfort of their homes using our website and our mobile app. We also provide assistance program for income-qualified customers.

Get the Latest Coronavirus Updates from Below

How to protect yourself
If you think you are sick
COVID-19 Symptoms
COVID-19 Older Adults
COVID-19 Prepare Family