Frequently Asked Questions

Palm Island Pavilion reservations will begin to be accepted seasonally after the grand opening and must be made seven (7) days in advance. Pavilion reservations include 25 wristbands; additional wristbands may be purchased for $1 each. Book the Palm Island Pavilion online by clicking Register/Reserve or in person with the cashiers at the Palm Island Family Aquatic Park or front desk staff at the Casa Grande Community Recreation Center.

The City's swim lesson program is affiliated with the Starfish Aquatics Institute Swimming Program. Classes are offered based on the age and skill level of the participant. See a listing of classes as well as age requirements and prerequisite. For more information or additional questions, please contact our Recreation Office at 520-421-8677.

Yes, any and all groups are welcome at the facility. A Group Use Form (PDF) must be completed and submitted at the time of entry, which will provide staff with the number and skill level of swimmers as well as staff attending. The Group Use Form also outlines the expectations of staff supervision during the visit.

No outside food or drink is allowed inside the Palm Island Family Aquatic Park. If there is a special need or dietary restriction, please consult with management staff on-site. The facility offers a variety of pre-packaged food and drinks concessions that are available for purchase during open swim hours.

Anyone interested in becoming a lifeguard must enroll in the lifeguard training course or have an existing Red Cross lifeguard certification and should apply in the spring through the City website. Applicants must pass the class as well as the skills test, which includes an uninterrupted 300-yard swim, a two-minute water tread, and a 20-yard brick retrieval.

Scholarship funds may be available, and require an application to be submitted in person at the Community Recreation Center at the time of registration.